Couple's FAQ

Couple's Frequently Asked Questions

What is a honeymoon gift registry?

This honeymoon registry allows you to register components of your honeymoon or destination wedding online. Instead of receiving a crock pot, you could receive an upgrade on your honeymoon suite, or a romantic dinner as wedding gifts!
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How does this honeymoon registry work?

  1. Take five minutes to sign up and Register your honeymoon plans with our registry service, for free. You will select items and activities you'd like to experience on your honeymoon. Start Here
  2. Reveal your registry to friends and family, who will purchase gifts for your celebration!
  3. Receive your gifts. Details Here
  4. Enjoy your gifts and Remember your honeymoon forever!

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Why should we use the Starwood Hawaii Honeymoon Gift Registry?

Using the Starwood Hawaii Honeymoon Gift Registry allows you to pre-plan what you want to do on your honeymoon or at your destination wedding. Using a honeymoon registry is so much more personal than asking your guests outright for cash! Guests will choose something special that they would like to give you as a wedding gift. Unlike getting envelopes with checks in them at the wedding and leaving the next day for your honeymoon trip, the Starwood Hawaii Honeymoon Gift Registry allows you to know ahead of time what you will have available to use towards extras and upgrades on your honeymoon or destination wedding. You can register to get the word out early.
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When will I receive my gifts from my Starwood Hawaii Honeymoon Gift Registry?

Receiving all the wonderful gifts your friends and family purchase for your Starwood Honeymoon is simple.There are two types of gift payments:

"Trip Contribution" funds will be transferred directly to you by check or bank transfer according to your preference and will be processed within 24 hours of your request.

"Resort Credit" items will be transferred to your room account on property and can be used for any items that may be billed to your room while at the resort. Your booking confirmation number is required before any transfers are made and items are not pre-arranged/scheduled. All resort credits must be used on property during your stay, are non-refundable and non-transferable. Gifts that are processed as "Resort Credit" can be purchased up to 5 days prior to your honeymoon date. Within 5 days of your arrival date purchased gifts will be handled as payment going directly to you.
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How much does it cost to use the wedding registry and wedding website?

We charge a small service & handling fee to maintain a professional full service registry for you, your friends and family. This service & handling fee provides an ad free registry experience, wedding website and social networking tools, with the highest level of security, encryption and insurance. Our team is here to answer calls toll free, process checks and credit card transactions of your guests.

You may choose to have the service & handling fee added or deducted from each gift amount. Adding it to the transaction means that the purchaser will be charged a 9.65% service & handling fee at check-out. Deducting the service & handling fee will have the gift amount transfer at 7% less than the listed amount to you, with the gift purchaser paying a reduced service fee of 2.65%. If the fee is added to the gift, purchasers can receive a 2.65% discount if they choose to mail a check directly bringing the total service fee to 7%.

Guests from around the world can make a contribution towards your honeymoon with ease which means no shipping or carrying gifts with them to your wedding destination. Please feel free to call us with any questions.
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What does the service & handling fee cover?

Service Fee BreakdownThe service charge covers your account management, unlimited fund transfers, coordination with partner resorts, cruise lines, and tour providers; your wedding web site, order processing, gift announcements, email wizard, merchant account fees (that we are charged) and toll free live customer service to assist your guests. We ensure that your guest's transactions are processed at the highest rate of secure SSL encryption, and protected by a $3,000,000.00 insurance policy against identity theft and fraud.

This is not simply a fee for processing monies; it's a fee so that we can continue to provide outstanding services for you. To run this registry company, we have a dedicated team, providing a high quality and professional service.

Store registries carry costs such as shipping, taxes and gift-wrap charges to cover the services. The service fee this registry charges is often less than these charges imposed on your guests. The honeymoon registry saves your guests time and gas with the comfort and convenience of purchasing their gift from their home or office. And, there is no hassle or embarrassment of returning or exchanging unwanted gifts for you!
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How am I notified of a purchase from my Starwood Hawaii Honeymoon Gift Registry?

You receive an email notice to view your "Gift Announcement Card" that is filled out by the gift giver. Your guests can also choose to print out this customized gift announcement card with a personal message and a photo of what they selected on your honeymoon registry to hand to you. You can log on to your account at any time and go to "Your Registry" and click on "Gifts Received / Read Guest Cards" to view your gift details, including the gift givers and the gift announcement cards. Guests can also post their gift announcement on your Starwood Hawaii Honeymoon Gift Registry under the "Well Wishes" section if they choose.
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What is a Wedding Website?

Approximately 80% of today's wedding couples create a wedding website to share stories of how they met, their engagement, details for the wedding day, travel arrangements, etc.

Learn more about your free wedding website tool here: Wedding Website
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What if some of my wedding guests aren't that computer friendly?

No problem! Our customer service representatives are always happy to help and will take orders for your wedding registry over the phone. It is part of the outstanding customer service that we offer and part of what makes us the premiere honeymoon registry for Starwood Hawaii Hotels & Resorts. Our toll free phone number is found on every page of the Starwood Hawaii Honeymoon Gift Registry site.
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Do you book the activities on my Starwood Hawaii Honeymoon Gift Registry for me?

No, neither Honeymoon Wishes nor your Starwood Hawaii honeymoon hotel pre-book the activities for you - even if they are purchased on your gift registry. You have the freedom to book the items and activities when you arrive at your Starwood Hawaii honeymoon hotel or resort. We always suggest asking your travel professional to help you with reservations for your honeymoon. If any registry gift requires you to book in a certain manner, you will find those terms under "Notes to Couple" or "Important Details on Your Registry Account" as you build your registry as well as receiving an email notification once the item is purchased for you with booking instructions.
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What if I have already paid for my hotel room and air fare? Do all the gift monies still go to our resort folio?

For couples who have prepaid their honeymoon packages online or through a travel agent, you may still select the individual items and activities of your honeymoon as wedding gifts on your registry. The gift monies for these items will go to your resort folio. If you would like your friends and family to be able to contribute to your honeymoon air and hotel package, select/include the trip contribution item "Our Hawaiian Honeymoon Contribution". All gift monies for this item will be transferred to you by check or ACH transfer according to your payment preference, upon your request. Payment requests for the trip contribution items will be processed 24 hours after your request.
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How will I know how much to ask for?

When you set up your Starwood Hawaii Honeymoon Gift Registry, we give you a suggested gift amount for each tour or activity per person or per couple (see notes to couple if applicable). However, you are free to ask for whatever you would like. We recommend using varied denominations to accommodate all guests and checking with your travel professional or supplier for exact pricing. All prices vary by location, availability, and are subject to change without notice. You can break down the amounts any way you choose. For example, if an item is going to cost you $200.00, you may ask for "2 gifts of $100.00" or "4 gifts of $50.00," etc.

For registries with items that are being booked for you or sent directly to you or your hotel, you will find the amount will be preset for you in differing increments.
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When will my Starwood Hawaii Honeymoon Gift Registry be active? When will my honeymoon registry close?

Guests can view and give you a gift starting the first day you set up your honeymoon registry. Your honeymoon gift registry will remain active until you would like to deactivate it. To delete your honeymoon registry, just log in and go to "Your Account" and select "Delete Your Registry".
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Do we have to use all the funds in our hotel folio/resort credit during our stay?

YES! All resort credits must be used on property during your stay. Any balance/resort credit is non-refundable and non-transferable so please do enjoy your honeymoon gifts during your stay!
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Can I use this honeymoon gift registry if I am not from the US?

Yes, absolutely! All amounts will remain listed in US$.
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Can I use this site for my Anniversary, Birthday or Graduation Celebration?

Yes! We have many couples use this site for their Anniversary or Vow Renewal. You can also visit AnniversaryWishes.com. For your Birthday, Graduation, Retirement or any other special event, we've created the fun and versatile site CelebrationWishes.com!
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Can we set this up for a wedding couple as a surprise?

Yes, you can set this up for someone else as a surprise. However, it is very important to notify our office of all the details. Please email specific details of your situation along with your contact information to support@eregistrygifts.com.
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Who manages this honeymoon registry site? Are you a secure company?

Honeymoon Wishes provides all support and software for the Starwood Hawaii Hotels & Resorts Honeymoon Gift Registry and has served over 120,000 wedding couples since 2003. We are also very proud to be the honeymoon registry chosen by world-renowned travel and leisure companies to provide their gift registry software. We have been selected as the honeymoon registry for over 58,000 travel agents in the United States and Canada. We are tested every day for security by Go Daddy, are members of the San Diego Better Business Bureau and proudly bank only with Merrill Lynch. We are happy to speak with you if you have any questions.
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How do I make changes?

To make changes or learn how to manage your registry click here: How Does It Work
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